Refund policy.
Sold through Paddle
gelvik’s paid plans are sold by Paddle.com as Merchant of Record. Refunds are therefore made through Paddle.
14 days, no questions asked
Within 14 days of a payment you get it back in full, without giving a reason. This applies to every payment, monthly and yearly, renewals included.
How
Write to [email protected] with your team’s name. You can also contact Paddle directly, through the link in your receipt email or at paddle.net. The refund goes to the payment method you paid with.
What happens then
With the refund we end the paid plan, and the team is on Free. No data is deleted.
After 14 days
After that we do not refund pro rata. You can cancel at any time; the plan then runs until the end of the paid period.
Statutory rights
A consumer’s statutory right of withdrawal is not affected.
Last updated: October 2026